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1. DO YOU OFFER REFUNDS?

Yes, we offer refunds. All returns must be postmarked within three (3) days after delivery. Before returning an item, please contact us at: returns@globalindigenouscrafts.com to obtain an authorization number. The customer is responsible for covering the return shipping cost with tracking and there will be a 10% restocking fee. All items must be in new and unused condition, not washed, with original tags, labels, and original packaging. A restocking fee and shipping charges do not apply to damaged items.

2. WHAT ARE THE SHIPPING OPTIONS?

We offer free shipping. Shipping carrier is USPS First Class Mail with tracking; delivery time: 1 – 5 Business Days. Usually, it takes 1-3 business days to process an order before it is shipped out.

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